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Delivery and Shipping
  • When will my order be given to cargo?

    As Sementa, it is important and valuable for us to deliver your orders quickly and smoothly. For this reason, your orders are prepared and delivered to the cargo within 7 business days at the latest. Orders placed on weekends and holidays are shipped within the first business day following.

    Due to the intensity experienced in the discount periods, the time to ship the cargo varies between 7-14 business days.

  • Which cargo companies do you work with?

    We are working with DHL cargo in sending your orders.

  • How much will the cargo charge I pay?

    Free cargo for your shopping over 150€

  • Do you have a free cargo option?

    Free cargo for your shopping over 150€

  • Will I pay the cargo charge for the return?

    You can call our customer service line at +90 312 736 36 82.

  • Do you ship abroad?

    Shipment is made to all over the world.

     

  • How can I track the status of my cargo?

    When your order is shipped, you will be sent SMS and e-mail for informational purposes. You can track the status of your cargo by clicking the cargo tracking link in the e-mail and SMS.

  • What happens if the cargo doesn't find me at the delivery address?

    If you do not receive your package from the branch within three days, your order will return to the sementa.com warehouse

  • I want to change my order delivery address, how can I do?

    To change the delivery address for any order, you must call our customer service line at +90 312 736 36 82. If your order has not been shipped yet, the shipment will be made to your new address.

Prepared by  T-Soft E-Commerce.