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Order
  • What is my cart?

    My cart is a personal area where the products you want to buy are listed. You can add the products on the page you visit to your cart, change their quantity or remove them from your cart. 

    Adding the product to the cart is not a stock reserve process. It is possible for a different user to purchase the product you have added to your cart before you. In this case, the product whose stocks are exhausted will be removed from your basket.

  • How do I find the product I am looking for?

    You can reach the product you want by typing the product name or product code in the search field located in the upper right corner of the page. You can also easily access the products you are looking for by using the filtering options in the menu on the left side of the page.

     

  • How can I shopping?

    Shopping from sementa.com is quite safe and easy. 

    You can add the products you want to buy to your cart with the "add to cart" button, and you can complete your shopping by following the purchase steps related to the "buy" button.

     

  • Can I cancel the product I purchased?

    You can call our customer service line on +90 312 736 36 82 for cancellation of the product you have purchased. If your product has not been shipped yet, your order processes will be stopped and your return process will begin.

     

  • Can I make changes to my order?

    Your orders reach us automatically and your payments are made automatically through the system. It will not be possible to add products to your order as the payment terms cannot be intervened.

    You can call our customer service line on +90 312 736 36 82 for cancellation of the product you have purchased. If your product has not been shipped yet, your order processes will be stopped and your return process will begin.

     

  • How do I track my order?

    You can track your orders through the relevant order number on the "My Orders" page. You can also list your past purchases and view your current shopping status.

     

Prepared by  T-Soft E-Commerce.